> For the complete documentation index, see [llms.txt](https://guide.scribe.gov.sg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.scribe.gov.sg/tips-and-tricks/retry-saving-your-session.md).

# Retry Saving your Session

#### What is this for?

Scribe uploads the audio from your conversation to our system in real-time. When your internet connection is poor or unstable, this upload process may be interrupted, which results in missing portions in your transcript.

This feature gives you the option to retry the upload process when saving your session, so you have the best chance of saving a complete recording.

{% hint style="info" %}
The retry option will only appear if there's audio data that failed to upload when saving your session.
{% endhint %}

#### How do I re-try saving a session?

<figure><img src="/files/WFtpP0BViHDhrCOfhSRb" alt="" width="188"><figcaption></figcaption></figure>

1. Click `Save` as you normally would after your session
2. If your audio fails to upload within 30 seconds of clicking `Save`, you'll see two options:
   1. **Try again:** Attempt to upload your remaining audio again
      1. If this does not work, try moving to somewhere with better reception or switching to a different internet connection, then try again.
   2. **Save as is:** Save your session with just the audio that's already uploaded successfully

{% hint style="info" %}
Do not close your Scribe tab before retrying — Any audio that failed to upload the first time will be lost permanently if the tab is closed.
{% endhint %}


---

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