> For the complete documentation index, see [llms.txt](https://guide.scribe.gov.sg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.scribe.gov.sg/help/faqs/data-security.md).

# Data Security

<details>

<summary><strong>How is data being stored / processed on Scribe?</strong></summary>

The data is stored on Government Commercial Cloud (GCC (OGP)).

The data residency is in Singapore. Data is encrypted in transit and at rest.

</details>

<details>

<summary><strong>How long will data be stored for?</strong></summary>

By default, transcripts expire after 30 days and sessions are kept indefinitely. You can customise these timeframes to 30 days, 90 days, 1 year, or never.&#x20;

When sessions are deleted, their associated summaries, transcript, and chat history are also deleted.

Audio data is permanently deleted after 7 days and cannot be reconfigured by users.

</details>

<details>

<summary><strong>What data classification / sensitivity can Scribe handle?</strong></summary>

Scribe is compliant with the relevant MDDI guidelines and is cleared to handle data up to Confidential (Cloud-Eligible) / Sensitive-High.

</details>

<details>

<summary><strong>Does Scribe learn from user data?</strong></summary>

No, Scribe does not use any recordings, transcripts, or summaries from users for model training. All user data remains private and is not used to improve the model.

</details>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://guide.scribe.gov.sg/help/faqs/data-security.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.