FAQs

Top Questions

1. How long does Scribe take to transcribe a conversation? It’s about a 10:1 ratio - a 60 mins conversation takes about 5-6 mins to transcribe. Learn more here.

2. How many participants in a conversation can Scribe handle? Scribe can handle any number of participants, however, with more speakers it may less accurately identify who said what. You may then need to fix this in the generated summary by specifying the participants and their roles.

3. How long can a Scribe session be? Up to 4 hours!

4. How long do I stay logged in on my mobile? Your Mobile Scribe login sessions last 30 days. After 30 days, you'll need to sign in again.

5. How many languages does Scribe support? Scribe currently supports multi-lingual conversations in: English, Malay, Chinese, Hindi, Singlish, Cantonese.

6. What data classification / sensitivity can Scribe handle? Scribe can handle data up to Confidential (Cloud-Eligible) / Sensitive-High.

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FAQs by Topic

Below are some more commonly asked questions, arranged by topic

🔧 Scribe Access & Usage

🎙️ Recording

✒️ Transcripts

🗒️ Summaries

👩‍💻 Seeking Consent

🔐 Data Security

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